Atelier Berluti - LVMH Journées Particulières |
I had the privilege to be invited last Friday at the Avant-Première of LVMH Journées Particulières, with a visit of Berluti's Atelier Sur-Mesure in Paris, "dans les coulisses du rêve" - "Where dreams are made".
This was indeed a real moment of travel into PURE INSPIRATION and a journey into DREAMS and STORY TELLING.
This is not just because of the sheer beauty (and price) of Berluti shoes, nor because of their 120-year old process of designing and making bespoke shoes... This is more a reflection on the meaning of TRADITION and HERITAGE :
- For instance, their master shoe-maker does NOT use 3D-simulation or Hi-Tech material and devices to measure the feet of the customer... He simply draws and take notes for hours, in 2D, on an ancient type of paper, and discusses at length with his client to best understand his needs, likes, dreams, desires, motivations, fears, etc... From this pure dialogue and exchange, the whole process of CREATIVITY and tailor-made manufacturing can start !
It calls for a profound reflection on how we best execute our work, and how we can deliver the perfect product to our customers... I believe that any great product (or service) is a blend of :
- Perfect understanding of client needs
- Story-telling to "market" the product/service and make it sound totally unique
- Creativity to give a sense of tailor-made and exclusivity
- Values and heritage to give a sense of trust and timelessness
- Search of excellence in all phases of work
- Enormous experience (15.000 hours practice to become a master in any job)
All good questions for today...
Let's be inspired by the way Berluti shoe makers INSPIRE their own clients and CONNECT with them, intimately and passionately !
http://www.lesjourneesparticulieres.fr/berluti/l-atelier-sur-mesure.html |